Frequently Asked Questions

Everything you need to know about shopping with Dutch.

What is your shipping policy?

We offer standard and express shipping worldwide. Standard delivery typically takes 3-5 business days within the country, while international shipping may take 7-14 business days depending on your location.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and have the original tags attached. You can initiate a return through our online portal.

What payment methods do you accept?

Dutch accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the 'Fit Notes' in the product description.

Can I track my order?

Yes, once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.

Are your materials sustainably sourced?

At Dutch, we prioritize ethical production. Over 70% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we are committed to reaching 100% sustainability by 2025.