Returns & Exchanges
At Dutch, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged items. Our commitment to quality means if your new fashion piece isn't a perfect fit, we'll make the exchange process effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original Dutch packaging, ensuring all designer tags remain attached and the garment is in its original condition.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.